Privacy Policy

Introduction

Welcome to SparkOn's Privacy Policy. This policy explains how we collect, use, and protect the personal data of our users in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and securely. By using our services, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy.

Our platform may contain links to other websites. This privacy policy applies only to SparkOn's website, so if you click on a link to another website, you should read their privacy policy.

This Privacy Policy applies to all users of the SparkOn platform, including users who access services through mobile devices or third-party applications.

Information we collect

We may collect and process the following categories of personal data:

• Account information such as your name and email address.
• Profile information including your address, phone number, date of birth, and gender where required for platform use.
• Communication data from your interactions with other users through the platform.
• Information provided when you contact us, including email communication, chat logs, telephone calls, or customer support inquiries.
• Social login information when you choose to authenticate using services such as Google or Facebook.
• Payment and payout related information processed through third-party payment providers. SparkOn does not store payment card or payout method details on its own servers.
• Usage information such as browser type, device details, IP address, approximate location, duration of use, number of visits, navigation paths, and operating system.
• Reviews written about you that may be published on your profile page.

How we use the information we collect

We collect information to personalize your experience, increase functionality, and create a trusted and safer environment.

• Enable access to and use of the SparkOn platform.
• Enable communication between users.
• Operate, protect, improve, and optimize the platform and user experience.
• Enable account management, listing publication, and transactions.
• Respond to enquiries and provide support, updates, and account notifications.
• Subject to your consent, send offers, run surveys and research, and use your data for purposes authorized at collection time.
• Verify identity and prevent fraud, spam, and other harmful activity.
• Comply with legal obligations.

Data retention and security

We retain personal data only for as long as needed to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Where possible, we define specific retention periods based on data type and legal requirements.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Data sharing and transfers

We do not share your personal data with third parties except trusted service providers who support delivery of SparkOn services, or where disclosure is required by law or lawful authority request.

Cookies and similar technologies

A cookie is a small text file sent to your device when you visit this website. We use cookies to provide core functionality and to improve your browsing experience.

You can restrict or disable cookies in your browser settings, but some platform functionality may no longer work fully without cookies.

• Authentication and essential functional cookies for login and secure sessions.
• Preference cookies to remember display and profile-related settings.

Third-party services

Our platform may rely on third-party services that process personal data, including:

• Google and Facebook social login for account authentication.
• Stripe for payment and payout processing.
• Google reCAPTCHA for spam and abuse protection.
• Google Places/Maps for location-based services.
• ipinfo.io for IP-based location, security, and analytics signals.

The collection and processing performed by these services are governed by their own privacy policies and terms.

Your rights

Under GDPR, you have the following rights:

• Right to access your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure in eligible circumstances.
• Right to restrict processing.
• Right to data portability.
• Right to object on legitimate grounds.
• Right to withdraw consent at any time.

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this website and become effective immediately upon publication unless stated otherwise.

Contact us

If you have questions or requests regarding this Privacy Policy or your personal data, please use our contact form.